At Rangsaaj, we want you to love what you wear. While we do not accept returns or Replacement or Refunds, we do offer exchanges under specific conditions to ensure you receive your perfect fit and style.

ELIGIBILITY FOR EXCHANGE

• Products are eligible for exchange only
• Exchange request must be initiated by shipping the product to us within 5 days of receiving your order.
• The product must be unused, unwashed, and in its original packaging with tags intact.
• Exchanges are applicable only for sizing or defect/manufacturing issues.
• Customized or sale items are not eligible for exchange.

HOW TO INITIATE AN EXCHANGE

Notify us about your exchange by emailing us with your Order Number, product details, and reason for exchange.

Self-ship the item to our address within 5 days of delivery. Shipping charges for sending the product back are borne by the customer.

Once the product passes our quality check, we will process the exchange as per your request (subject to stock availability).

SHIPPING INSTRUCTIONS

1) Pack the items securely to avoid any damage during transit.
2) Ensure all original tags, invoices, and packaging are included.
3) Clearly label the package as follows:

Shipping Address
Rangsaaj – Exchange Department
Lodha Crown Quality Homes Tower 2 Balkum Pada Thane West, Flat 107, Tower - W5, Crown Lodha Quality, Mumbai, MH, 400601, India.

Exchange time frame - Exchange if approved, Exchange will be processed and the exchanged products will be delivered within 7 to 10 days of delivery


IMPORTANT NOTES
Products shipped for exchange after the 5-day window will not be accepted.
Rangsaaj is not responsible for items lost or damaged in transit; please use a reputable courier and retain your tracking details.

please write to us,
Phone No: 8097060555
Email Id: therangsaaj@gmail.com